Frequently Asked Questions

Below are some of the questions we are often asked regarding our industry and the services we provide. Trauma and crime scene cleaning often raise questions with the circumstances they revolve around and we understand and seek to relieve any concerns you may have. Whether you are in Atlanta or out side of Georgia, if you have other questions not listed here, please contact us.

Why can I not do bio-hazard clean-up myself?

Federal Regulation 29CFR1910.1030 states that no employee can be placed in a position to be exposed to blood spills without first:

  • Receiving blood borne pathogen (BBP) training
  • Having a written BBP exposure control plan
  • Having been provided personal protective equipment (PPE)
  • Having been offered a Hepatitis B vaccine, exposure evaluation & follow up
  • Being provided with a method to remove & properly store the bio-hazardous waste in properly marked containers for disposal at an approved site.

Only after these five (5) criteria have been met can an employee be required by his/her employer to perform bio-hazard clean-up.

Can I get reimbursed by my insurance company for these services?

In most cases, insurance (home, business, auto) will reimburse you for our cleaning and remediation services. Please consult with your individual insurance carrier for possible reimbursement regarding crime scene cleaners, suicide clean-up or other incidents and circumstances. If you are the victim of a crime and have no insurance, contact the Victim’s Assistance Board.

Can I be penalized if I choose to have an employee clean up the scene?

Non compliance with 29CFR1910.1030 can result in OSHA fines ranging from $7,000 – $70,000. More importantly, you are placing your employees’, yourself and your customers at risk.

How quickly will Southern Bio-Recovery, Inc. arrive?

Our services are available anytime, 24/7, 365 days a year. Technicians will be dispatched soon after receiving your call. We understand that true 24 hour service means complete accessibility. Our operators stand ready at all hours of the day and night; often answering phones on the first ring. We aim to have our trauma and crime scene cleaners and decontamination technicians to your premise as soon as possible so you can return to your lives or get back to business.

Do we have to pay for these services up front?

No. If you are a homeowner, we will work directly with you and your insurance company. If you are the victim of a crime, Southern Bio-Recovery, Inc. will perform all required remediation services to remove and clean the location of an accident or indecent without requiring payment at the time of service. We will then assist in the filing of insurance claims or obtaining reimbursement from the Victim’s Assistance Board.

What areas do you service?

We are an Atlanta based company offering our accident and crime scene cleaning, decontamination, deodorization and other services to all of Georgia, Alabama, South Carolina, Tennessee, and Northern Florida.

What if I do not live in the Southeastern United States?

Two good sources for bio-recovery services are BioRecovery Corporation and The American Bio-Recovery Association (ABRA). Always feel free to contact Southern Bio-Recovery, Inc. for advice and/or a referral regarding suicide clean-up, crime scene cleaners or other services. See our links page for more information.

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