Frequently Asked Questions (FAQ)

Below are some of the questions we are often asked regarding our industry and the services we provide. If you have other questions not listed here, please contact us.
 
» Why can I not do bio-hazard cleanup myself?
Federal Regulation 29CFR1910.1030 states that no employee can be placed in a position to be exposed to blood spills without first:
     - Receiving blood borne pathogen (BBP) training
     - Having a written BBP exposure control plan
     - Having been provided personal protective equipment (PPE)
     - Having been offered a Hepatitis B vaccine, exposure evaluation & follow up
     - Being provided with a method to remove & properly store the bio-hazardous waste in properly
        marked containers for disposal at an approved site.
Only after these five (5) criteria have been met can an employee be required by his/her employer to perform bio-hazard cleanup.
 
» Can I get reimbursed by my insurance company for these services?
In most cases, insurance (home, business, auto) will reimburse you for our services. Please consult with your individual insurance carrier for possible reimbursement. If you are the victim of a crime and have no insurance, contact the Victim's Assistance Board.
 
» Can I be penalized if I choose to have an employee clean up the scene?
Non compliance with 29CFR1910.1030 can result in OSHA fines ranging from $7,000 - $70,000. More importantly, you are placing your employees', yourself and your customers at risk.
 
» How quickly will Southern Bio-Recovery arrive?
Our services are available 24/7/365. Technicians will be dispatched soon after receiving your call. We understand that true 24 hour service means complete accessibility. Our operators stand ready at all hours of the day and night; often answering phones on the first ring.
 
» Do we have to pay for these services up front?
No. If you are a homeowner, we will directly with you and your insurance company. If you are the victim of a crime, Southern Bio-Recovery will perform all required services without requiring payment at the time of service. We will then assist in the filing of insurance claims or obtaining reimbursement from the Victim's Assistance Board.
 
» What if I do not live in the Southeastern United States?
Two good sources for bio-recovery services are BioRecovery Corporation and The American Bio-Recovery Association (ABRA). Always feel free to contact Southern Bio-Recovery for advice and/or a referral. See our links page for more information.

 

 
 
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